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- Europa
Hotel FAQ page
- Your questions answered...
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- Q- Do you accept Credit Cards at Europa Hotel?
- A-
We accept MasterCard, Visa
Card, Eurocard, Switch, Solo, travellers cheques in pounds, British cheques backed by a guarantee cheque and proper ID and we don't
mind cash at all. American Express is accepted at Studios92.com booking, but
not at the Europa itself. Please email Studios92 if this is required.
- Q- What is GBP?
- A-
British Pounds, pounds sterling.
- Q- How many rooms? and what type of rooms?
- A- 24 rooms, all with a private bathroom and shower.
- The rooms are triples, doubles, twins and singles.
- Q- What is the difference between a double room and a twin?
- A- Double rooms have a double bed and twin rooms have two single beds
- Q- What is an en-suite?
- A- It's a private shower and toilet and all the rooms have one.
- Q- How many stars?
- A- They are using
Diamonds, its a new Hotel ,so tourist board didn't get to visit, but I
would say 3 .
- Q- Any famous people staying there? or have they stayed there?
- A- Me
- Q- Is Reception open 24 hours? what happens if I arrive late from a club?
- A- The reception opens at 7am and closes at 10pm. Or ask them nicely and sometimes they'll still be there at 11 pm if they agree
to wait for you. If you are a guest, you will have your own key, so you can come and go as you please.
- Q- What is the exact address?
- A- 62 Anson Road London N7 0AR. Exactly.
- Q- What is the nearest tube station? on which tube line?
- A- Tufnell Park on the Northern line (5 minutes walk).
- Or you could get there from Holloway Road (10 minutes walk) on the Piccadilly line if you have an irrational dislike for the Northern line.
- Q- How far from the tube station? and how to get there from the tube station?
- A- It's only 5 minutes walk if you get out of Tufnell Park Station (to avoid confusion there's only one exit) and turn left into
Brecknock Road. Walk casually along Brecknock Road for 3 or 4 minutes and the 4th street on the left is Anson Road. Too easy - just find 62. That's easy too.
- There is a walk up an incline, so if you do have
a lot of luggage, it may be easier to get a taxi to the hotel.
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- Q- How far is Tufnell Park Station from central London?
- A- 12 minutes and 42 seconds.
- Q- How many stations up to central London?
- A- Take the Northern Line, South bound towards central London.
- Get on at Tufnell Park (for Charlie's, Europa and Queens Hotels)
- Go through Kentish Town (also a British Rail station
- Camden Town (stop to go shopping at the Famous Camden Market)
- Mornington Crescent
- Euston Road (Victoria Line, change for Victoria station and Gatwick)
- Warren Street (also Victoria Line so you can still change for Victoria and
- Gatwick if you sleep through Euston Road)
- Tottenham Court Road (Central Line, change for Oxford Street for shopping)
- Leicester Square
(Piccadilly Line, change for Heathrow Airport, or
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stop here to party in central London!!)
- Q- How can I get to Europa hotel when the tube closes?
- A- If you've gone out and gotten rat-faced into the wee, small hours, don't despair.
- You can get home by Night Buses (bless 'em) from central London (Trafalgar Square). You'll need bus Number N29.
- That's N for Night!
- Q- Considering it's a budget hotel are the rooms serviced everyday if we stay the whole week?
- A- All the rooms are cleaned every single day, no exceptions.
- Q- Is it a newly built Hotel?
- A- Its not a new building, its an old Victorian building but inside is very new, it has been completely done up in July 1999
- Q- Are there telephones in the rooms?
- A- No, there are intercoms, when you receive a call they just buzz you and you will have to come out to pick up the phone.
- Q- Do you have Sky TV in the rooms?
- A- At the reception only.
- Q- What about room service?
- A- I am afraid we don't
- Q- Do rooms have tea and coffee facilities in the rooms?
- A- Yes, they all do.
- Q- Are there shops nearby open late, just to buy food?
- A- Yes, near Tufnell Park Station and on Holloway Road. Rather than describing their multitude of culinary delights just see the
pictures (check the link in the home page).
- Q- Is a quiet neighbourhood ?
- A- Yes, its mainly residential with only 5 hotels.
- Q- The rate includes breakfast - what kind of breakfast ?
- A- It's an English breakfast , bacon, fried eggs, tea or coffee, toast.
- Q- Do you have a conference room? we are two teachers and 20 students and we need to use a classroom 2 hours a day?
- A- I am afraid we don't.
- Q- What is check out time? what if my flight doesn't leave until late - what can I do with my bags?
- A- Check out time is 11am. Now you see why check in time is not until noon. We don't want to have to throw people out of their rooms to
make way for new guests. It's OK - have a sleep in. If you need somewhere to leave luggage while you wait for a flight/train/bus/friend/whatever you can leave it at the reception desk when you
check out and collect it later.
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- Q- Do you have a room with a bath tub, I am travelling with my kid, he is 5 and I need a bath tub to wash him?
- A- I am afraid we don't
- Q- How many beds in a family room?
- A- Usually one double and two singles, suitable for a couple and two kids (under the age of 10). If the kids are older than that, please
check with the booking manager to adjust the price of the family room.
- Q- I am travelling with my spouse and two kids who are 22 and 25 years old. Are they considered as kids and that way can we qualify for a family room?
- A- I am afraid you will need to take two twins or pay more for the family room.
- Q- Is your hotel like a youth hostels?
- A- Price wise may be.
- But Europa is hotel /bed and breakfast.
- Q- Is your hotel managed by the Studios92.com LTD?
- A- No. Studios92.com Ltd make bookings for us and they do check our facilities regularly to ensure our standards of cleanliness etc are
maintained so they can continue to recommend us. They also use our facilities when they are over booked, it happens often in summer.
- Q- Do you pick us up from the station like Studios92.com LTD do?
- A- No, Studio92.com Ltd guests stay for at least a week some of them stay for months, so its worth it for them to have somebody to pick
them up.
- By the way did you know that if 3 people are travelling together, it's cheaper to take one of those taxis then taking the trains plus the tubes ( from Gatwick
airport, Stansted airport, Luton airport & City airport, BUT NOT from Heathrow).
- Be aware that some other companies advertise plenty of discounts and savings if you choose their taxis, even after all the discounts, the company we recommend is
cheaper, we can also give you their number and call them direct. Some taxi companies charge up to 3 times more. Compare for yourself and tell us what you think.
- Q- Do you have a pick up service from Airports?
- A- No we don't have our company but we can recommend the cheapest taxi company in London. Just go to www.studios92.com and follow the
Taxi pick up link for more details.
- Q- Is the bill payable on arrival or departure? and can I pay by credit card?
- A- Total bill is due on arrival, because we don't have extra costs like, phone calls, mini bar, so we know and you know the exact cost
of the total bill..
- Q- What happens if I don't have a credit card?
- A- For booking you will need to secure it by credit card, you may use somebody's else CC to secure the booking with their permission,
and pay cash on arrival, if you fail to turn up, the card will be charged one night.
- Q- Do you ask for any payment in advance, before arrival?
- A- Only a 10 pounds deposit
which will be used towards your bill. No, we don't, you pay on arrival.
- Q- Do you have free parking?
- A- Yes, free street parking, just next to the Hotel. We don't have private parking if that's what you mean. But it's very easy to find a
spot to park.
- Q- What about discounts?
When? How?
- A- Applications of discounts will vary depending on the time of year, Bank holidays, Easter, Christmas, the number of people
staying, the duration of your stay, group discounts, size of family, number and age of the kids. Mostly our discounts will be advertised on the web page .ask when making the booking.
- Q- Be honest with me? is Europa a nice hotel?
- A- Europa was completely renovated in July 1999,we can guarantee you that you would love the cleanliness,
staff and the state of the Hotel.
- Q- Do you have a washing machine I can use? how much will it cost?
- A- I am afraid we don't.
- Q- What is check in time? I'm arriving in London very early and I'll want my room.
- A- Check in time is usually 12 noon but if a room is ready well before that or is empty from the day before you can check in as early as
7am. If you arrive before noon and the room's not ready, sorry, but you'll have to wait.
- Q- Do you have central heating? is it on 24 hours a day?
- A- Yes we do have central heating, but no, it's not on all the time. That's because this is a budget hotels and the heating is on
mornings and evening only (like most places). During the day the rooms stay warm enough - almost everybody is out and we wouldn't need to have it on.
- Q- Are there any extra costs I should be aware off? I usually don't like surprises.
- A- Whatever price we give you, it's the final price, all inclusive, tax inclusive, no nasty little extras showing up later.
- Q- Do you have a computer I can use in your Hotel? can I send an e-mail?
- A- Not really, we don't have those facilities. If you need to send an e-mail use an internet cafe. Our tip for the cheapest one is in
Tottenham Court Road - last time I checked it was only one pound per hour. The company is called "Easy Everything".
- Q- Can I receive an e-mail from my girlfriend while staying at your Hotel, without having to go to an internet cafe?
- A- Yes, sure your girlfriend or your mum or whoever can e-mail Studios92.com LTD and they will fax
it to us. Just make sure you let people know that you are staying at Europa hotel and that they will need to mention that on the e-mail. Otherwise Gainsborough Studios may not be able to find you.
- Q- Can I receive a fax while staying with you? and how much will it cost?
- A- Yes, you can receive a fax and its free of charge. Again just make sure the sender knows to write on the fax the Hotel name
Hotel and your full name and room number if possible.
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020 8802
6646