Queens Hotel faq page

Your questions answered about

Queens Hotel

 

 

1- Do you accept Credit Cards at Queens Hotel?

We accept master card, visa card, eurocard,switch,solo,traveller cheques in pounds, British cheques backed by a guarantee cheque and proper ID and we don't mind cash at all.

 

 

2- What is GBP?

British Pounds, pounds sterling.

 

3- How many rooms? and what type of rooms?

39 rooms,  some basic and some en-suite.

The rooms are triples, doubles, twins and singles.

 

4- What is the difference between a double room and a twin?

Double rooms have a double bed and twin rooms have two single beds

 

5- What is an en-suite?

It's a private shower and toilet.

 

6- How many stars?

Two diamond.

 

7- Any famous people staying there? or have they stayed there?

Me

 

8- Is Reception open 24 hours? what happens if I arrive late from a club?

The reception opens at 7am  and closes at 10pm. Or ask them nicely and sometimes they'll still be there at 11 pm if they agree to wait for you.  If you are a guest, you will have your own key, so you can come and go as you please.

 

9- What is the exact address?

62 Anson Road London N7 0AR. Exactly.

 

10- What is the nearest tube station? on which tube line?

Tufnell Park on the Northern line (5 minutes walk).

Or you could get there from Holloway Road (10 minutes walk) on the Piccadilly line if you have an irrational dislike for the Northern line.

 

11- How far from the tube station? and how to get there from the tube station?

It's only 5 minutes walk if you get out of Tufnell Park Station (to avoid confusion there's only one exit) and turn left into Brecknock Road. Walk casually along Brecknock Road for 3 or 4 minutes and the 4th street on the left is Anson Road.  - just find 33.

 

12- How far is Tufnell Park Station from central London?

12 minutes .

 

13- How many stations up to central London?

Take the Northern Line, South bound towards central London.

Get on at Tufnell Park   (for Charlie's, Europa and Queens Hotels)

Go through:

Kentish Town  (also a British Rail station)

Camden Town (stop to go shopping at the Famous Camden Market)

Mornington Crescent

Euston Road (Victoria Line, change for Victoria station and Gatwick)

Warren Street  (also Victoria Line so you can still change for Victoria and

       Gatwick if you sleep through Euston Road)

Tottenham Court Road (Central Line, change for Oxford Street for shopping)

Leicester Square (Piccadilly Line, change for Heathrow Airport, or

        stop here to party in central London!!)

 

14  - How can I get to Queens hotel when the tube closes?

If you've gone out and gotten rat-faced into the wee, small hours, don't despair.

You can get home by Night Buses (bless 'em) from central London (Trafalgar Square). You'll need bus Number N29.

That's N for Night!

 

15- Considering it's a budget hotel are the rooms serviced everyday if we stay the whole week?

All the rooms are cleaned every single day, no exceptions.

 

16- Is it a newly built Hotel?

Its not a new building, its an old Victorian building but inside is vey new, it has been completely done up in summer 1988

 

17- Are there telephones in the rooms?

No,  there are intercoms, when you receive a call they just buzz you and you will have to come out to pick up the phone.

 

18- Do you have Sky TV in the rooms?

At the reception only.

 

19- What about room service?

I am afraid we don't

 

20- Do rooms have tea and coffee facilities in the rooms?

Yes, they all do.

 

21- Are there shops nearby open late, just to buy food?

Yes, near Tufnell Park Station and on Holloway Road. Rather than describing their multitude of culinary delights just see the pictures (check the link in the home page).

 

22- Is a quiet neighbourhood ?

Yes, its mainly residential with only 5 hotels.

 

23- The rate includes breakfast - what kind of breakfast ?

It's an English breakfast ,  bacon, fried eggs, tea or coffee, toast.

 

24 - Do you have a conference room? we are two teachers and 20 students and we need to use a classroom 2 hours a day?

I am afraid we don't.

 

25 - What is check out time? what if my flight doesn't leave until late - what can I do with my bags?

Check out time is 11am. Now you see why check in time is not until noon. We don't want to have to throw people out of their rooms to make way for new guests. It's OK - have a sleep in. If you need somewhere to leave luggage while you wait for a flight/train/bus/friend/whatever you can leave it at the reception desk when you check out and collect it later.

.

26- Do you have a room with a bath tub, I am travelling with my kid, he is 5 and I need a bath tub to wash him?

I am afraid we don't, just showers.

 

27- How many beds in a family room?

Usually one double and two singles, suitable for a couple and two kids (under the age of 10). If the kids are older than that, please check with the booking manager to adjust the price of the family room.

 

28- I am travelling with my spouse and two kids who are 22 and 25 years old. Are they considered as kids and that way can we qualify for a family room?

I am afraid you will need to take two twins or pay more for the family room.

 

29- Is your hotel like a youth hostels?

Price wise maybe.

But Europa is hotel /bed and breakfast sort of thing.

 

29- Is your hotel managed by the Studios92.com LTD?

No. Gainsborough Studios make bookings for us and they do check our facilities regularly to ensure our standards of cleanliness etc are maintained so they can continue to recommend us.  They also use our facilities when they are over booked, it often happens in summer.

 

30- Do you pick us up from the station like Studios92.com LTD do?

No, Gainsborough Studio's guests stay for at least a week, some of them stay for months, so its worth it for them to have somebody to pick them up.

By the way did you know that if  3 people are travelling together, it's cheaper to take one of those taxis then taking the trains plus the tubes ( from Gatwick airport, Stansted airport, Luton airport & City airport, BUT NOT from Heathrow).

Be aware that some other companies advertise plenty of discounts and savings if you choose their taxis, however, even after all the discounts, the company  we recommend is cheaper!   Some taxi companies charge up to 3 times more.  So we can also give you their number and you can call them directly.  Compare for yourself and tell us what you think.  If you find a cheaper one, let us know, so we can recommend it.

 

31- Do you have a pick up service from Airports?

No we don't have our own company but we can recommend the cheapest taxi company in London. Just go to www.studios92.com and follow the Taxi pick up link for more details.

 

32- Is the bill payable on arrival or departure? and can I pay by credit card?

Total bill is due on arrival, because we don't have extra costs like, phone calls, mini bar, so we know and you know the exact cost of the total bill..

 

35- What happens if I don't have a credit card?

To make a booking you will require a credit card.   However, you may use somebody else's CC to secure the booking with their permission, and pay cash on arrival.  Be aware that if you fail to turn up, the card will be charged for one night's stay..

 

36- Do you ask for any payment in advance, before arrival?

No, we don't, you pay on arrival.

 

37- Do you have free parking?

Yes, free street parking, just next to the Hotel. We don't have private parking if that's what you mean. But it's very easy to find a spot to park.

 

33- What about discounts? when? how?

Applications of discounts will vary  depending on the time of year, Bank holidays, Easter, Christmas, the number of people staying, the duration of your stay, group discounts, size of family, number and age of the kids. Mostly, our discounts will be advertised on the web page, just ask when making the booking.

 

38- Is the Queens  a nice hotel?

Queens was  renovated in summer1988, we can guarantee you that you would love the cleanliness and the state of the Hotel.

 

39- Do you have a washing machine I can use? how much will it cost?

I am afraid we don't.

 

40 - What is check in time? I'm arriving in London very early and I'll want my room.

Check in time is usually 12 noon but if a room is ready well before that or is empty from the day before you can check in as early as 7am. If you arrive before noon and the room's not ready, sorry, but you'll have to wait.

 

41- Do you have central heating? is it on 24 hours a day?

Yes we do have central heating, but no, it's not on all the time, only in the mornings and evenings (like most places).  During the day the rooms stay warm enough - almost everybody is out and we wouldn't need to have it on anyway.

 

42- Are there any extra costs I should be aware off? I usually don't like surprises.

Whatever price we give you, it's the final price, all inclusive, tax inclusive, no nasty little extras showing up later.

 

43- Do you have a computer I can use in your Hotel? can I send an e-mail?

Not really, we don't have those facilities. If you need to send an e-mail use an internet cafe. Our tip for the cheapest one is in Tottenham Court Road - last time I checked it was only one pound per hour. The company is called "Easy Everything".

 

44- Can I receive an e-mail from my girl friend while staying at your  Hotel, without having to go to an internet cafe?

Yes!  Your girlfriend or your mum or whoever can e-mail Gainsborough Studios, and they will fax it to us. Just make sure you let people know that you are staying at the Europa hotel and that they mention it on the e-mail. Otherwise Gainsborough Studios may not be able to find you.

 

44- Can I receive a fax while staying with you? and how much will it cost?

Yes, you can receive a fax and it's free of charge. Again just make sure the sender knows to write on the fax "Europa Hotel"  and your full name and room number if possible.

 

 

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